Welcome to the Tide CRM website.
What's this about then?
If you're here, you probably already know that "CRM" stands for "Customer Relationship Management", and that there are a lot of CRM systems available already. The world probably doesn't need yet another one.
So why did you build one?
Mainly to prove that I could. I'm an independent software developer with 30 years of commercial experience, and I thought it would be nice to build something that I could use to show potential clients what I can do.
I also know quite a lot about CRM, because in a past life I worked with large companies with huge datasets setting up what was in those days known as a "Single Customer View", which was a deduped view of their customer data - most companies back then had duplicated customer records and incorrect addresses in their data because online verification and address lookup tools were in their infancy. Yes, I am that old.
These days we call things with that much data in them "Data Warehouses".
These Single Customer Views were used primarily for CRM, and I learned a lot about the general functionality users want when they're managing customer relationships.
Does it work?
Why yes. Yes it does. You can go and see for yourself over here:
You can log in with the credentials:
With no password.
Data is not persisted (except to an in-memory data store for illustrative purposes so you can see what it does) and is cleared regularly, but this is a public-facing system that's available to anybody that's found this site, so you shouldn't be putting any company secrets or anything in there.
Can I buy it?
If you want to, sure. Currently it integrates with SMTP, Microsoft Graph, or SendGrid for sending emails (don't bother trying to send any from the demo system, I'm not silly enough to allow that), but it's also possible to add additional email providers with relatively little code; that part was built to be extensible for exactly that reason.
It also integrates with Microsoft Entra for single sign-on, and it's possible to integrate it with GitHub and other SSO providers too if required.
It would probably need some polishing and additional integrations to be fully usable, but for a small business it's more than sufficient as a functional CRM, and you can build some pretty snazzy reports in the Reports section. Yes, dashboards too. Everybody loves a dashboard.
If you're genuinely interested in Tide CRM (or would like a similar Line of Business System built to your own requirements), you can contact me via the Contact Form